Victoria has mandatory CPD for estate agents and agents’ representatives from 1 April 2027. You will need at least 5 CPD activities in each CPD year, at least 2 of them from a list of 8 mandatory topics, and every one has to be delivered live. This guide sets out what Consumer Affairs Victoria has published, what it has not said yet, and how to plan your first year.
Who needs to complete CPD in Victoria
Consumer Affairs Victoria lists estate agents and agents’ representatives as property professionals who must complete CPD. That covers licensed estate agents running or managing an agency, and agents’ representatives working in sales or property management under a licensed agent.
The same CPD page also lists conveyancers and owners corporation managers. Conveyancers share the same first CPD year, and owners corporation managers start a year later, on 1 April 2028. CAV has not yet published the mandatory topics for either group. This guide covers estate agents and agents’ representatives.
Your CPD year
A CPD year in Victoria runs from 1 April to 31 March. It is the same for every agent, so there is no personal anniversary date to work out, as there is in Queensland.
The first CPD year for estate agents and agents’ representatives runs from 1 April 2027 to 31 March 2028. CAV’s CPD page does not say whether training completed before 1 April 2027 counts towards that first year, so do not rely on it until CAV says it does.
Five activities, two from the mandatory list
Consumer Affairs Victoria says property professionals must complete at least 5 CPD activities in each CPD year. At least 2 of those 5 must come from the list of mandatory activities set by the Business Licensing Authority. Each activity must be at least 1 hour.
The other three can be further mandatory topics or other activities. Whichever you choose, each one must be relevant to your occupation, have clear learning objectives and be delivered by an eligible CPD provider, such as a Registered Training Organisation.
The 8 mandatory topics for 2027-28
The Business Licensing Authority has set these mandatory activities for estate agents and agents’ representatives for 2027-28:
- Legislative and Regulatory Compliance: Residential Real Estate Property Management
- Legislative and Regulatory Compliance: Residential Real Estate Sales
- Legislative and Regulatory Compliance: Commercial Real Estate, Repair and Maintenance provisions of Retail Leases
- Legislative and Regulatory Compliance: Commercial Real Estate, Rent Reviews and Valuations for Retail Leases
- Legislative and Regulatory Compliance: Commercial Real Estate, Assignment of Retail Leases
- Ethics and Professional Responsibility
- Trust Accounting and Financial Management
- Privacy and cyber security
The mandatory activities must include a written assessment. Providers delivering a mandatory activity must follow the activity outline set by the Business Licensing Authority, so each mandatory topic follows the same outline whichever provider you choose.
What counts and what does not
This is the part most likely to catch agents out. Consumer Affairs Victoria says each activity must be delivered in person or through an interactive online format that requires you to engage directly with the content.
Under the new rules, conferences, self-study and pre-recorded webinars do not count as CPD activities. That rules out the industry conference you attend each year, a reading pack, and a recorded webinar you watch on your own time.
Before you book anything, check these things:
- It runs for at least 1 hour.
- It is delivered in person or live and interactive online.
- It is relevant to your work and has clear learning objectives.
- The activity is on the Consumer Affairs Victoria public register.
- If it is one of the mandatory topics, it includes a written assessment.
Only activities on the CAV register count
Consumer Affairs Victoria keeps a public register of CPD providers. It says only CPD activities on that register can be used to satisfy CPD requirements for property professionals in Victoria.
Providers must notify the Business Licensing Authority before they offer or deliver any activity. As of early November 2026, the register page says CAV is reviewing provider notifications and that updates can take up to a week to appear. Check it before you pay for anything.
Assessments, certificates and records
Each mandatory activity includes a written assessment. When you complete an activity, your provider must give you a certificate showing the activity title, your name, the provider’s name and the date or dates you completed it.
Consumer Affairs Victoria says you must keep records of each CPD activity you complete. Keep every certificate together in one place for each CPD year.
CAV’s CPD page does not yet say how you report your CPD or what happens if you fall short. CAV says it will share more details for each requirement as the start date gets closer, and we will update this guide when it does.
A simple plan for your first CPD year
Five live activities a year takes some planning. A plan made now is easier than a scramble in March 2028.
- Choose at least 2 mandatory topics that match your work. Sales agents will look at residential sales compliance, property managers at residential property management, and commercial agents at the retail lease topics.
- Add the topics every agent shares. Ethics, trust accounting and privacy and cyber security apply across the office.
- Spread the five across the year, so one busy quarter does not leave you short.
- Keep each certificate as you go.
Our Victorian CPD planner lays out your five activities for the year and checks that at least 2 come from the mandatory list.
For agency principals
For an agency, CPD is now a team calendar. Every agent and agent’s representative needs five live activities a year, and the mandatory topics suit the whole office. Booking sessions in your own office, with your team in the room, can be the simplest way to cover them. If you are planning for a team, tell us your team size when you register your interest.
How Archer will deliver Victorian CPD
Archer Institute is a Registered Training Organisation (RTO 45020) delivering the Victorian real estate qualifications. We are preparing live Victorian CPD for the 2027-28 CPD year: interactive online webinars you will be able to join from anywhere in Victoria, and in-office sessions for agency teams.
We will open bookings once our activities appear on the Consumer Affairs Victoria public register, and confirm dates and prices then. To hear first, register your interest on our Victorian CPD page.
Agents’ representatives: registration from 25 November 2026
CPD is the second change for agents’ representatives. The first comes sooner. Consumer Affairs Victoria says agents’ representatives must hold a registration from 25 November 2026, and new agents’ representatives register with the Business Licensing Authority themselves and pay a fee. Our guide to agents’ representative registration in Victoria covers what changes and what existing representatives should do.
Where Victoria fits with the other states
Each state sets its own rules. Queensland counts two approved sessions a year from your licence anniversary, NSW sets annual topics by licence class, and the ACT counts points. Victoria counts five live activities in a fixed April to March year. Our state-by-state CPD guide sets them side by side, and our CPD by state page shows how Archer delivers each one.
Rules can change, so check the current position on the Consumer Affairs Victoria CPD page before you plan your year.
