From 25 November 2026, agents’ representatives in Victoria must hold a registration. Until now the employing agency has handled the paperwork. From that date, new agents’ representatives register with the Business Licensing Authority themselves. Here is what Consumer Affairs Victoria has said, for new representatives, existing ones and the agencies that employ them.
What changes on 25 November 2026
Consumer Affairs Victoria says agents’ representatives must hold a registration from 25 November 2026. New agents’ representatives must register with the Business Licensing Authority and pay a fee from that date, and they must create a myCAV account to apply.
CAV has not published the fee amount on its new rules page. Check the current fee with Consumer Affairs Victoria before you apply.
If you already work as an agent’s representative
Consumer Affairs Victoria says existing agents’ representatives who are employed by an estate agent will be registered automatically if they appear on the Business Licensing Authority register on 24 November 2026. CAV does not ask them to lodge a new application.
CAV does ask existing representatives to do two things:
- Create a myCAV account to manage your registration obligations.
- Check that your details are correct.
If you are starting out
Until 24 November 2026 the current route applies. Consumer Affairs Victoria says you do not apply to it to work as an agent’s representative. Your employer verifies that you are eligible and notifies the Business Licensing Authority through myCAV when you start work.
The eligibility rules include being at least 18, completing a prescribed course and meeting CAV’s rules on past convictions. You also give your employer a police check, and a new one within 6 weeks of starting work. CAV publishes the full criteria on its agents’ representatives page.
From 25 November 2026, you register with the Business Licensing Authority yourself through myCAV and pay the fee. Under the current route the prescribed course comes first, so check the education requirements with CAV when you apply. Archer’s Agent’s Representative course is the full CPP41419 Certificate IV in Real Estate Practice, and our guide to becoming an agent’s representative in Victoria walks through the steps.
For agencies employing representatives
Automatic registration depends on your representatives being employed by you and appearing on the Business Licensing Authority register on 24 November 2026. If someone has started with you recently, make sure the current notification has gone through before then.
After 25 November, new hires register themselves. Build that step into your onboarding, so a new starter has their registration in hand before they begin acting on your behalf.
CPD follows from 1 April 2027
Registration is the first of two changes. From 1 April 2027, Consumer Affairs Victoria says you must complete at least 5 CPD activities each year to maintain a licence or registration. At least 2 must come from the mandatory list set by the Business Licensing Authority, and those mandatory activities include a written assessment.
Our guide to Victorian real estate CPD from 1 April 2027 sets out the eight mandatory topics and what counts. Archer is preparing live Victorian CPD for the 2027-28 CPD year, as interactive online webinars and in-office sessions for agency teams. You can register your interest now.
Where to check
CAV says it will share more details for each requirement as the start date gets closer. The Consumer Affairs Victoria new rules page is the place to confirm the current position before you act.
